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Children’s Services Enquiry

Asking for help with a child takes something out of you. This form does not decide anything and it commits you to nothing.

Tell us roughly what is going on and we will ring you back, usually the same working day, to talk it through properly.

Tell us roughly what is going on and we will ring you back, usually the same working day. There is no fee for talking it through and no obligation afterwards. Please keep this general; we will go through the detail properly when we speak.

If this is urgent, please ring (+44) 239 200 4247 rather than waiting. Someone is available every hour of every day, all year round.

What happens next

Someone from our children and young people’s team rings you, normally within one working day. We listen more than we talk. If it sounds like we can help, we arrange to meet at a time that suits the family, and that visit is free.

The people we place with children are checked to the level the work needs, including enhanced DBS, and they are trained in safeguarding before they start. If you have a concern at any point, our safeguarding and complaints policy sets out exactly how to raise it and what we do about it.

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